Telecom And Telephone List of Job Titles & Descriptions
Manager, Customer Service Job Description - Plans, directs, and coordinates activities of workers engaged in receiving, investigating, evaluating, and settling complaints and claims of telegraph customers: Directs workers to investigate complaints, such as those concerning rates or service in connection with domestic, international, or special-gift telegrams. Analyzes reports of findings and recommends response to complaint, considering nature and complexity of complaint, requirements of governmental utility-regulation agencies, and policies of company. Reviews actions of subordinates to ensure settlements are made correctly. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries.
Manager, Customer Service Dot Code: 168.167-058
Other Popular Job Descriptions
| Denture-Model Maker Job Description - Forms plaster, metal, plastic... | Protective Devices |
| Faller II Job Description - Fells trees, applying specified cutting... | Logging |
| Optician Apprentice Job Description - Performs duties as described ... | Optical Goods |
| Tariff Publishing Agent Job Description - Files applications with s... | Business Services |
| Inspector, Set-Up And Lay-Out Job Description - Develops gauging se... | Machine Shop |
| File Clerk II Job Description - Files correspondence, cards, invoic... | Clerical |
| Quality-Control Tester Job Description - Tests hosiery to verify co... | Knitting |
| Bowling-Ball Weigher And Packer Job Description - Weighs bowling ba... | Toys and Sports Equipment |
| Farmworker, Vegetable I Job Description - Drives and operates farm ... | Agriculture |
| Chiller Tender Job Description - Tends immersion vats and cooling e... | Meat Products |
| Nut-Process Helper Job Description - Performs any combination of fo... | Canning and Preservatives |
| Birth Attendant Job Description - Provides assistance to women duri... | Medical Services |
| Airplane Inspector Job Description - Examines airframe, engines, an... | Air Transportation |
| Bed Rubber Job Description - Tends machine that grinds rough-sawed ... | Stonework |
| Die-Maker Apprentice Job Description - Performs duties as described... | Paper Goods |